Freedom of information – Information class 2: How we deliver our work

Information about our work, our strategies and policies for delivering functions and services and information for our service users.

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Corporate documents

The documents below are all on one of our websites.

• Leading quality health and care for Scotland: Our Strategy 2023–28
• Annual delivery plan 2026 – 2027
• Operating Framework: Healthcare Improvement Scotland and Scottish Government

Clinical guidance

This is advice and standards, providing safer and more effective care. These links all take you to one of our websites.

• Standards and indicators
• Scottish Medicines Consortium (SMC)
• Scottish Antimicrobial Prescribing Group (SAPG)
• Scottish Health Technologies Group (SHTG)
• Scottish Intercollegiate Guidelines Network (SIGN)
• Right Decision Service

Improving care

Ensuring the safety and quality of health and social care services. All the links below take you to one of our websites.

• Improving care
• Improvement programmes
• Engaging people and communities
• Patient Safety
• Quality Management system

Inspections and reviews

All the links below take you to one of our websites.

• The Death Certification Review Service (DCRS)
• The regulation of registered independent healthcare services in Scotland.
• The inspections of hospitals and services, including prisons.

Corporate policies and procedures

• Data Protection Policy
• Freedom of information policy
• Records Management Policy

Additional policy documents are available on request, please contact us.

How to access our services

The links below take you to one of our websites.

• Our website
• Location of our offices
  • Edinburgh
  • Glasgow
• General enquiry email addresses