Improvement support – Healthcare Improvement Scotland

GP-led walk-in services guiding principles, phase 1 key learning: October 2026

Continuity of Care and Frailty Cluster Session – Opportunities beyond the DES

On 27 October and 4 November we held a cluster sharing and learning session for Cluster Quality Leads (CQLs) and Practice Quality Leads (PQLs) to share experiences on initiating a QI approach to the Continuity of Care and Frailty Directed Enhanced Service (DES).

Continuity of care in Scotland: What matters to patients? August 2026

The article focuses on understanding the benefits associated with continuity, and implications for the development of multidisciplinary team models within primary care in Scotland.

Pharmacotherapy services in Scottish primary care: Lessons from the Primary Care Phased Investment Programme (PCPIP): August 2026

An article on the lessons from the Primary Care Phased Investment Programme (PCPIP)

Understanding the infrastructure required to support multi-disciplinary team working in primary care: insights from the Primary Care Phased Investment Programme (PCPIP) November 2026

This resource aims to explore how infrastructure influences multidisciplinary team working in primary care settings using qualitative and quality improvement data from the PCPIP evaluation.

Case study: Using reflective practice to improve care at McKillop Gardens Care Home: October 2026

Summary McKillop Gardens Care Home reduced incidents of stress and distress by 83% by improving their approach to dementia care. […]

Ladder of Participation

The Ladder of Participation is a simple reflection tool that helps you think about how much power, influence and decision-making input people and communities have within engagement and change processes.

Monitoring and development of staffing tools: October 2026

Health and Care (Staffing) (Scotland) Act 2019: Healthcare Improvement Scotland functions in relation to staffing – Annual report 2025-2026: September 2026

Healthcare Staffing Programme – Health and Care (Staffing) (Scotland) Act 2019: Healthcare Improvement Scotland functions in relation to staffing – Annual report 2025-2026: September 2026

Integration and pathways between community and hospital: August 2026

This change package is designed to support teams across health and social care partnerships, GP practices and acute hospitals to improve person-led, coordinated care.