Pressure Ulcers: Communication and information tailored to individual needs and preferences

This is a secondary driver from effective and inclusive communication within the Pressure Ulcers driver diagram

Change ideas

The examples below show how this secondary driver can be implemented in practice. Additional change ideas can be found in the Pressure Ulcers driver diagram

Practitioner:

  • Use of communication aids and techniques, for example, teach back and chunk and check

Team:

  • Use of structured communication prompts to support speaking up about concerns, for example, CUS or PACE

Organisation:

  • Timely provision of information in accessible formats, access to translation services, Braille, British Sign Language

Evidence and resources

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