Pressure Ulcers: People, families, carers, and staff are systematically listened to, and concerns are acted upon

This is a secondary driver from a people-led approach to the planning and delivery of safe care within the Pressure Ulcers driver diagram

Change ideas

The examples below show how this secondary driver can be implemented in practice. Additional change ideas can be found in the Pressure Ulcers driver diagram

Practitioner:

  • The views and concerns of people with pressure ulcers, families, carers, and staff are regularly sought and recorded to inform person-centred care planning

Team and Organisation:

  • Process for people, families, carers or staff to request a review, escalate concerns and receive a timely response

Evidence and resources

Back to a people-led approach to the planning and delivery of safe care