This is a secondary driver from a people led approach to the planning and delivery of safe care within the Deteriorating Patient driver diagram
Change ideas
The examples below show how this secondary driver can be implemented in practice. Additional change ideas can be found in the Deteriorating Patient driver diagram
- Practitioner: Process to understand and document a person’s usual baseline, and presentation when unwell/deteriorating
- Team: Care planning includes clinicians, carers and teams who have expertise about a person’s needs
- Organisation: Reconciliation of Electronic Key Information Summary (e-KIS) and Future Care Plan on admission
Evidence and resources
- Healthcare Improvement Scotland. What matters to you? [online]. 2021
- Public Services Delivery (PSD) Scotland. Equality and Diversity Zone [online]. 2026
- Public Services Delivery (PSD) Scotland. Learning disability resources [online]. 2026
- Scottish Government. Transition between services. Getting it right for everyone (GIRFE) toolkit [online]. 2025
- Scottish Intercollegiate Guidelines Network. SIGN 167: care of deteriorating patients. A national clinical guideline [online]. 2023