Our Engagement Practice Learning Programme has a flexible learner pathway that helps you grow from understanding the basics to leading engagement.
The Engagement Practice Learner Pathway
There are four skill levels in the learner pathway. Each level builds on the last, helping you grow your skills and prepare for the next step. You can start where you are or move through the four levels:
Level 1 – Informed
Learn the foundations of engagement. This includes core values, principles, and simple methods for involving people.
Level 2 – Skilled
Build confidence and practical skills to plan and deliver engagement in different settings.
Level 3 – Enhanced
Strengthen your knowledge and experience in leading engagement. Support others and influence how engagement is used in planning and improvement.
Level 4 – Expert
Develop and strengthen leadership in engagement. Shape policy, meet statutory duties, and make engagement part of everyday systems.
Who is it for?
This learning programme is for anyone who:
- Engages directly with people and communities.
- Leads services or organisations and wants to build capacity.
- Has responsibility for meeting statutory engagement duties.
How you’ll learn
We offer different ways to learn, so you can choose what works best for your role and setting:
- Self-directed eLearning
- Live webinars
- Workshops (online or in-person)
- Masterclasses
Why build your engagement skills?
Our learning programme can help you to:
- Build confidence and consistency in how you involve people and communities.
- Gain practical skills, tools, and knowledge to support meaningful engagement.
- Improve your understanding of how engagement supports change and improvement.
- Learn through real-life examples, resources, and shared experiences.
- Feel supported to test and share ideas in a safe environment.
- Contribute to people-led improvement across health and social care.
- Access regular learning and peer support to stay connected and inspired.
Find out about our latest learning opportunities
Register your interest in Our Engagement Practice Learning Programme
By using this form, you will be leaving our website. You will be using services provided by Microsoft who act as a data processor on behalf of NHS Scotland. Further information can be found within the MS privacy notice, terms of use and use of cookies.