Citizens’ Panel reports

The Citizens’ Panel brings together around 1,000 people from across Scotland to provide their views on health and social care issues. Members are randomly selected and broadly reflect Scotland’s population in characteristics such as age, sex and deprivation.

Two to three times a year, we invite members to take part in surveys online, by post or by phone. Their responses provide a snapshot of public opinion, helping the Scottish Government and health and social care organisations understand public priorities and consider these views when designing and delivering services.

The reports below highlight the feedback the Citizens’ Panel gave on particular topics and the summary and impact reports highlight what has happened as a result of the findings.

To access reports published before 2022, contact us.


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Citizens' Panel

Eighth Citizens’ Panel Report

This report presents findings from the eighth Citizens’ Panel survey carried out in November 2021.  We asked questions about dentistry services, urgent care services, planned care services, and the remit of the Patient Safety Commissioner. Based on our findings for Dentistry Services we made 5 recommendations to the Scottish Government, General Dental Council and NHS dental services. Based on the results for urgent care services we made 5 recommendations to the Scottish Government and NHS boards. Based on the results for planned care services we made 2 recommendations to the Scottish Government and NHS boards. Based on the results for the role of the Patient Safety Commissioner, we made 1 recommendation to the Scottish Government.