The Citizens’ Panel brings together around 1,000 people from across Scotland to provide their views on health and social care issues. Members are randomly selected and broadly reflect Scotland’s population in characteristics such as age, sex and deprivation.
Two to three times a year, we invite members to take part in surveys online, by post or by phone. Their responses provide a snapshot of public opinion, helping the Scottish Government and health and social care organisations understand public priorities and consider these views when designing and delivering services.
The reports below highlight the feedback the Citizens’ Panel gave on particular topics and the summary and impact reports highlight what has happened as a result of the findings.
To access reports published before 2022, contact us.
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11 results found
Eighteenth Citizens’ Panel Report
This report presents findings from the eighteenth Citizens’ Panel survey, conducted between May 2026 and July 2026.
The survey sought views on Hospital at Home, and organ and tissue donation after death.
Seventeenth Citizens’ Panel Report
This report presents findings from the seventeenth Citizens’ Panel survey, conducted between December 2025 and February 2026. The survey sought views on planning for healthcare services.
Sixteenth Citizens’ Panel report
This report presents findings from the sixteenth Citizens’ Panel survey, conducted between June and August 2025. The survey sought views and experiences on the following topics:
Local GP or Medical Practice,
Personal Continuity of Care,
Duty of Candour, and
The Charter of Patient Rights and Responsibilities.
Based on our findings we made 9 recommendations to the Scottish Government.
Fifteenth Citizens’ Panel report
This report presents findings from the Fifteenth Citizens’ Panel survey, conducted between November 2024 and February 2025. The survey asked questions on three topics:
Medicines Safety
Long Term Conditions
Preconception Health and Care
A total of 563 responses (57% response rate) were received either by post, email or telephone.
Based on our findings we made 16 recommendations to the Scottish Government.
Fourteenth Citizens’ Panel report
The fourteenth Citizens’ Panel survey was carried out between June and September 2024.
The survey asked questions on two topics:
Realistic Medicine and Value Based Health and Care
NHS Reform
A total of 545 responses (50% response rate) were received, either by post, email or by telephone.
Thirteenth Citizens’ Panel Report
The thirteenth Citizens’ Panel survey was carried out between November 2023 and February 2024.
The survey asked questions on two topics:
How people prefer to access health and care services and the NHS Scotland Climate Emergency and Sustainability Strategy.
Twelfth Citizens’ Panel report
The twelfth Citizens’ Panel survey was carried out between June 2023 and September 2023.
The survey asked questions on two topics:
organ and tissue donation
the regulation of independent healthcare
Based on our findings we made 7 recommendations to the Scottish government regarding organ and tissue donation and a further 5 recommendations to HIS, Scottish Government and delivery partners regarding the regulation of independent healthcare.
Eleventh Citizens’ Panel Report
The eleventh Citizens’ Panel survey was carried out between November 2022 and February 2023.
The questions were on 3 different topics:
The Tobacco Action Plan: to inform a refreshed plan to be published in Autumn 2023, which will support a tobacco-free Scotland
Vaccination Motivations: to understand motivations behind continued uptake of COVID-19 vaccination
Digital health and social care: to understand how people feel about the use of digital tools in health and social care
Tenth Citizens’ Panel report
The tenth Citizens’ Panel survey was carried out between June and August 2022.
The survey asked questions on two topics:
Community eyecare
NHS Scotland brand identity guidelines review
Based on our findings we made 10 recommendations from the two questions asked to the Scottish Government.
Ninth Citizens’ Panel report
The ninth Citizens’ Panel survey was carried out in between January and April 2022. We asked questions about Public Engagement in health and social care service design and change, COVID-19 vaccination programme inclusion and COVID Status Certification.