Case studies

Our case studies show the impact of well planned engagement across Scotland. Each story details real world approaches, challenges and successes. Find insight, inspiration and ideas on putting engagement principles into action for yourself.


Engagement case studies

Using the Kawa River Model to engage patients 

The State Hospital used the Kawa River Model to engage patients on a proposed new clinical care model.

NHS Highland pop-up consultation 

NHS Highland held pop up sessions in Caithness for a 12 week consultation on redesigning of adult health and social care services. The sessions took place in libraries, village halls and vacant shops.

Improving the health and wellbeing of children and young people with neurodevelopmental differences 

NHS Shetland used various methods to explore how to improve the health and wellbeing of children and young people with neurodevelopmental differences. These included online group meetings, telephone and email conversations and an online survey.