Merchant City Medical Group Day Hospital


Service overview

Service type: Independent Hospital

Registration status: In progress

Based in Glasgow, Merchant City Medical Group Day Hospital is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.  

Information about the conditions of registration and inspection reports is below.  

Non-urgent advice: Service details

Main point of contact: Lindsay Macphee
70 West Regent Street
Glasgow
G2 2QZ

Non-urgent advice: Service provider

The service provider is MCMGHC LTD.
Ingram House, 4th Floor
227 Ingram Street
Glasgow
G1 1DA



Conditions of registration


Inspection reports



Avena Healthcare


Service overview

Service type: Independent Hospital

Registration status: Registered

Based in Largs, Avena Healthcare is an independent hospital.

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Laura Wells
10-12 Scott Street
Largs
KA30 9NU

Non-urgent advice: Service provider

The service provider is Avena Healthcare Ltd.
1 Hardman Street
Spinningfields
Manchester
M3 3HF

Conditions of registration

1. The provider will operate [an independent psychiatric hospital].

2. The service [[will operate 24hrs Monday to Sunday].

3. The provider must only allow [specialist detoxification and mental health care for the treatment of addictions].

4. The provider must not allow more than [16 in-patient places].

5. The provider must not allow [out-patient clinics on a day case basis].

6. The provider must not allow domiciliary care on an out-of-hours basis.

7. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics).

8. The provider must not allow any ionising radiation exposures to be carried out.

9. The provider must not allow the prescribing of cannabis-based medicinal products.

10. The provider must not allow any treatments or procedures to be carried out using [any form of sedation or general anaesthesia].

11. The provider [must only treat service users aged [18 or over].

12. The provider must not allow children under the age of 18 to be present during any consultations, treatments or procedures.

13. The provider must ensure that patients under the age of [18] are [not assessed or treated on the premises].

14. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.

15. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.

16. The provider must ensure [a registered medical officer supported by an on-call consultant psychiatrist] is [present in the service at all times].

17. The provider must not allow any new patient admissions.


Inspection reports


Avena Healthcare – independent healthcare inspection report and action plan: April 2026

Report published: 14 April 2026
Inspection date: 03 February 2026
Inspection type: Unannounced

Complaints


Information about upheld complaints received for this service in the last 12 months are shown below.

Complaint summary report for Avena Healthcare – 5 December 2025

Complaint summary Published: 5 December 2025

For further information about complaints, please email his.ihcregulation@nhs.scot


Enforcements


Information about enforcements for this service in the last 12 months are shown below.

Improvement Notice – Avena Healthcare – 21 May 2026

Cygnet Wallace Hospital


Service overview

Service type: Hospital

Registration status: Registered

Based in Dundee, Cygnet Wallace Hospital is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Kerry-Anne Johnstone
119 Americanmuir Road
Dundee
DD3 9AG

Non-urgent advice: Service provider

The service provider is Cygnet (OE) Limited.
Cygnet (OE) Limited 
18 Kings Hill Avenue 
Kings Hill 
West Malling 
England 
ME19 4AE 

Conditions of registration

  1. . The provider will operate an independent psychiatric hospital.
  2. The service will operate 24hrs Monday to Sunday.
  3. The provider must only allow health care for the treatment of learning disabilities and
    associated mental illness.
  4. The provider must not allow more than 18 in-patient places.
  5. The provider must not allow out-patient clinics on a day case basis.
  6. The provider must not allow any laser or intense pulsed light treatments or procedures
    to be carried out.
  7. The provider must not allow any ionising radiation exposures to be carried out.
  8. The provider must not allow the prescribing of cannabis-based medicinal products.
  9. The provider will treat service users aged from 18-65 years.
  10. The provider must ensure that staff possess the appropriate skills, knowledge and
    experience and that they are provided in sufficient numbers to ensure the safety and
    welfare of patients, the public and wider workforce.
  11. The provider must ensure that staff requiring to be registered by a professional
    regulating body are actively registered.
  12. The provider must ensure a registered medical officer supported by an on-call
    consultant psychiatrist is available at all times.

Inspection reports


Report published: 02 April 2024
Inspection date: 04-05 December 2023
Inspection type: Unannounced


Previous inspection reports


  • Cygnet Wallace Hospital – independent healthcare inspection report: May 2022
  • Cygnet Wallace Hospital – independent healthcare inspection report: October 2020
  • Cygnet Wallace Hospital – independent healthcare inspection report: August 2019

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot


Priory Ayr Clinic


Service overview

Service type: Hospital

Registration status: Registered

Based in Ayr, Priory Ayr Clinic is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Colin Adams
Dalmellington Road
Ayr
KA6 6PG

Non-urgent advice: Service provider

The service provider is The Priory Group Limited
7th Floor  
3 Shortlands 
London 
United Kingdom 
W6 8DA 

Conditions of registration

  1. The provider will operate an independent psychiatric hospital.
  2. The service will operate 24hrs Monday to Sunday.
  3. The provider must only allow mental health care in low secure accommodation with rehabilitation facilities.
  4. The provider must not allow more than 57 in-patient places. A maximum of 36 in-patient places at Dalmellington Road, KA6 6PG a maximum of 8 in-patient places at 31 Prestwick Road, KA8 8LE and a maximum of 13 patients at 15-17 Station Road Mauchline KA5 5ES.
  5. The provider must not allow any ionising radiation exposures to be carried out.
  6. The provider must not allow the prescribing of cannabis-based medicinal products.
  7. The provider will treat service users aged 18 or over. Named service users between 16 years – 18 years may be seen or treated on an individual basis after prior agreement with Healthcare Improvement Scotland and other relevant healthcare services.
  8. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.
  9. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.
  10. The provider must ensure a registered medical officer supported by an on-call consultant psychiatrist is present in the service at all times.
  11. The provider must not allow service users to consume alcohol while in receipt of health care.

Inspection reports


Report published: 14 July 2025
Inspection date: 13-14 May 2025
Inspection type: Unannounced


Previous inspection reports


Priory Ayr Clinic – independent healthcare inspection report: July 2023

Priory Ayr Clinic – independent healthcare inspection report: January 2022

PiC Ayr Clinic – independent healthcare inspection report: October 2018

PiC Ayr Clinic – independent healthcare inspection report: November 2016

PiC Ayr Clinic – independent healthcare inspection report: March 2015

PiC Ayr Clinic – independent healthcare inspection report: May 2014

PiC Ayr Clinic – independent healthcare inspection report: October 2013

PiC Ayr Clinic – independent healthcare inspection report: May 2012

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot


Complaints

Information about upheld complaints received for this service in the last 12 months are shown below.

Complaint summary report for Priory Ayr Clinic – 5 December 2025

Complaint summary Published: 5 December 2025

For further information about complaints, please email his.ihcregulation@nhs.scot


Ross Hall Hospital


Service overview

Service type: Hospital

Registration status: Registered

Based in Glasgow, Ross Hall Hospital is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Mhairi Jeffries
Ross Hall Hospital
221 Crookston Road
Glasgow
G52 3NQ

Non-urgent advice: Service provider

The service provider is Circle Health Group Limited, a private hospital group with headquarters in London
1st Floor
30 Cannon Street
London
EC4M 6XH

Conditions of registration

  1. The service will operate as an independent hospital providing a range of medical and surgical healthcare services.
  2. No one under the age of 3 years to be treated on the premises.
  3. Patients under the age of 3 years may be seen for outpatient consultations only. To provide a maximum of 101 in-patient places.
  4. To provide out-patient clinics.
  5. A registered medical officer to be present in the service over 24 hours while the service is operating.
  6. A registered sick children’s nurse must be on duty when children are being treated as in-patients.
  7. To provide 24 hour nursing care.
  8. The service shall ensure that staff possessing the appropriate skills, training and experience are provided in sufficient numbers to ensure the safety and welfare of all service users.

Inspection reports



Previous inspection reports


  • Ross Hall Hospital – independent healthcare inspection report: September 2023
  • Ross Hall Hospital – independent healthcare inspection report: May 2023
  • Ross Hall Hospital – independent healthcare inspection report: May 2021
  • Ross Hall Hospital – independent healthcare inspection report: April 2020
  • Ross Hall Hospital – independent healthcare SACT inspection report: May 17
  • Ross Hall Hospital – independent healthcare inspection report: May 2017
  • Ross Hall Hospital – independent healthcare inspection report: May 16
  • Ross Hall Hospital – independent healthcare inspection report: June 2015
  • Ross Hall Hospital – independent healthcare inspection report: July 2013
  • Ross Hall Hospital – independent healthcare inspection report: August 2012

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

Complaints


Information about upheld complaints received for this service in the last 12 months are shown below.

Complaint summary report for Ross Hall Hospital – 16 February 2026

Complaint summary report for Ross Hall Hospital – 5 December 2025

Complaint summary Published: 5 December 2025

For further information about complaints, please email his.ihcregulation@nhs.scot

Castle Craig Hospital


Service overview

Service type: Hospital

Registration status: Registered

Based near Peebles, Castle Craig Hospital is an independent hospital.

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Dr Peter McCann
Castle Craig Hospital
Blyth Bridge
West Linton
EH46 7DH

Non-urgent advice: Service provider

The service provider is Castle Craig Hospital Ltd.
Blyth Bridge
West Linton
EH46 7DH

Conditions of registration

  1. The provider will operate an independent psychiatric hospital 
  2. The service will operate 24hrs Monday to Sunday 
  3. The provider must only allow specialist detoxification and mental health care for the treatment of addictions. 
  4. The provider must not allow more than 82 in-patient places.
  5. The service can provide out-patient clinics. 
  6. The provider must not allow the provision of dental treatments including dental hygiene treatments, dental implants, tooth whitening and orthodontics. 
  7. The provider must not allow any ionising radiation exposures to be carried out. 
  8. The provider must not allow the prescribing of cannabis-based medicinal products. 
  9. The provider must ensure that patients under the age of 16 are not assessed or treated on the premises 
  10. The provider must only consult examine and treat patients above 16 years on an out-patient basis.
  11. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce. 
  12. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered. 
  13. The provider must ensure a registered medical officer supported by an on-call consultant psychiatrist available on call at all times. 
  14. The provider must not allow service users to consume alcohol while in receipt of health care.

Inspection reports


Report published: 12 November 2024
Inspection date: 17 – 18 September 2024
Inspection type: Unannounced


Previous inspection reports


  • Castle Craig Hospital – independent healthcare inspection report : November 2022
  • Castle Craig Hospital – independent healthcare inspection report : December 2020
  • Castle Craig Hospital – independent healthcare inspection report : October 2017
  • Castle Craig Hospital – independent healthcare inspection report : October 2015
  • Castle Craig Hospital – independent healthcare inspection report : February 2014
  • Castle Craig Hospital – independent healthcare inspection report : February 2012

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot 

Complaints

Information about upheld complaints received for this service in the last 12 months are shown below.

Complaint summary report for Castle Craig Hospital – 13 April 2026

Complaint summary Published: 13 April 2026

For further information about complaints, please email his.ihcregulation


La Belle Forme at Electiva Hospital Glasgow Limited


Service overview

Service type: Independent Hospital

Registration status: Registered

Based in Glasgow, La Belle Forme at Electiva Hospital Glasgow Limited  is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.  

Non-urgent advice: Service details

Main point of contact: Gemma Maguire
154 Clyde Street
Glasgow
G1 4EX

Non-urgent advice: Service provider

The service provider is Electiva Hospitals Glasgow Limited.
154 Clyde Street
Glasgow
G1 4EX

Conditions of registration

  1. The provider will operate an independent hospital.
  2. The service will operate between the hours of 0700 and 2300 Monday to Sunday except for the provision of emergency care.
  3. The provider must only allow medical and surgical assessment and treatment in a day hospital environment.
  4. The provider must not allow more than 5 day-case places.
  5. The provider must not allow more than 30 surgical procedures per day.
  6. The provider must not allow in-patient care.
  7. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics).
  8. The provider must not allow any ionising radiation exposures to be carried out.
  9. The provider must not allow the prescribing of cannabis-based medicinal products.
  10. The provider will treat service users aged 16 or over.
  11. The provider must not allow aesthetic or cosmetic treatments or procedures to be provided to children under the age of 18.
  12. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.
  13. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered
  14. The provider must ensure a registered medical officer is present in the service when patients are in theatre and in recovery until patients are assessed as fit to be discharged.
  15. The provider must only treat patients individually, group treatments are not permitted.
  16. The provider must not allow service users to consume alcohol while in receipt of health care.
  17. The provider must not allow animals or pets in the area where the treatments are provided, except for service animals.

Inspection reports


Report published: 02 June 2025
Inspection date: 19 – 20 March 2025 
Inspection type: Unannounced



Previous inspection reports


  • La Belle Forme at Glasgow Day Surgery Centre – independent healthcare inspection report: March 2023

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot 


Shawfair Park Hospital


Service overview

Service type: Hospital

Registration status: Registered

Based in Glasgow, Shawfair Park Hospital is an independent hospital.

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Alison Green
10 Easter Shawfair
Edinburgh
EH22 1FE

Non-urgent advice: Service provider

The service provider is Spire Healthcare Ltd, a private hospital network with headquarters in London.
3 Dorset Rise
London
EC4Y 8EN

Conditions of registration

1. The provider will operate an independent hospital.

2. The service must only operate 24 hrs Monday to Sunday.

3. The provider must only allow medical and surgical assessment and treatment in a day hospital environment.

4. The provider must not allow more than 20 in-patient places until 25 May 2026 and 12 day-case places.

5. The provider must not allow more than 70 surgical procedures per day.

6. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics).

7. The provider must not allow the prescribing of cannabis-based medicinal products.

8. The provider will treat service users aged from three years and above.

9. With the exception of providing a frenulotomy, the provider must ensure that patients under the age of 3 are not assessed or treated on the premises.

10. The provider must only consult and examine patients between the ages of 0 – 2 years on an out-patient basis.

11. The provider must not allow aesthetic or cosmetic treatments or procedures to be provided to children under the age of 18.

12. All children must be accompanied by a parent or guardian.

13. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.

14. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.

15. The provider must ensure a registered child health nurse is present in the service when children are being consulted, examined or treated.

16. The provider must ensure a registered medical officer is present in the service at all times.

17. The provider must only treat patients individually, group treatments are not permitted.

18. The provider must not allow service users to consume alcohol while in receipt of health care.

19. The provider must not allow animals or pets in the area where the treatments are provided, except for service animals.


Inspection reports


Report published: 19 November 2024
Inspection date: 
24-25 September 2024
Inspection type: 
Unannounced


Previous inspection reports


  • Shawfair Park Hospital – independent healthcare inspection report: January 2022
  • Shawfair Park Hospital – independent healthcare inspection report: January 2019
  • Shawfair Park Hospital – independent healthcare inspection report: March 2017
  • Shawfair Park Hospital – independent healthcare inspection report: July 2015
  • Shawfair Park Hospital – independent healthcare inspection report: August 2014
  • Shawfair Park Hospital – independent healthcare inspection report: August 2013

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot


Surehaven Hospital (Glasgow)


Service overview

Service type: Hospital

Registration status: Registered

Based in Glasgow, Surehaven Hospital (Glasgow) is a hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Martin Cassidy
3 Drumchapel Place
Glasgow
G15 6BN

Non-urgent advice: Service provider

The service provider is Surehaven Glasgow Ltd, a specialist healthcare provider with headquarters in Cardiff.
1 Link Court
Links Business Park
St. Mellons
Cardiff
CF 0LT

Conditions of registration

  1. The service will operate as a private psychiatric hospital which will comply with current mental health legislation.
  2. To provide a range of mental health care and low secure accommodation and rehabilitation facilities.
  3. No one under the age of 16 years to be seen or treated on the premises
  4. Service users under 18 years old may only be treated on an individual basis after prior agreement with Healthcare Improvement Scotland and other relevant services.
  5. To provide a maximum of 21 in-patient places.
  6. A registered medical practitioner supported by a consultant psychiatrist to be on call over 24 hours.
  7. To provide 24 hour nursing care.
  8. The service shall ensure that staff possessing the appropriate skills, training and experience are provided in sufficient numbers to ensure the safety and welfare of all service users.

Inspection reports


Report published: 04 July 2024
Inspection date: 
07/08 May 2024
Inspection type: 
Unannounced


Previous inspection reports


  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: April 2022
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: January 2020
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: January 2018
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: December 2016
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: August 2016
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: December 2014
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: December 2013
  • Surehaven Hospital (Glasgow) – independent healthcare inspection report: November 2011

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot 

The Priory Hospital Glasgow


Service overview

Service type: Hospital

Registration status: Registered

Based in Glasgow, The Priory Hospital Glasgow is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Sharon Sallens
38-42 Mansionhouse Road
Glasgow
G41 3DW

Non-urgent advice: Service provider

The service provider is Priory Healthcare Limited.

7th Floor 
3 Shortland 
London 
W6 8DA 

Conditions of registration

  1. The provider will operate an independent psychiatric hospital 
  2. The service will operate 24hrs Monday to Sunday.
  3. The provider must only allow   mental health care for the treatment of general psychiatry, addictions and eating disorders and a specialist assessment and rehabilitation service for up to five service users with brain injury and/or learning disability and/or complex care requirements with additional mental health needs  
  4. The provider must not allow more than 42 in-patient places 40 day-case places.
  5. The provider must not allow the provision of dental treatments including dental hygiene treatments, dental implants, tooth whitening and orthodontics.
  6. The provider must not allow any ionising radiation exposures to be carried out.
  7. The provider must not allow the prescribing of cannabis-based medicinal products.
  8. The provider will treat service users aged 16 or over.  
  9. The service can provide out- patient clinics.
  10. The provider must only consult and examine patients aged 5 and over on an out-patient basis.
  11. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.
  12. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.  
  13. The provider must ensure a registered medical officer supported by an on-call consultant psychiatrist is present in the service at all times.
  14. The provider must not allow service users to consume alcohol while in receipt of health care.

Inspection reports


Report published: 29 January 2025
Inspection date: 
19-20 November 2024
Inspection type: 
Unannounced


Previous inspection reports


  • The Priory Hospital Glasgow – independent healthcare inspection report: February 2023

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot