NHS Shetland Coding Standardisation: October 2025

Posted on:


Document Type

Improvement support

Primary care

Summary

NHS Shetland created standard templates and clinical codes for all practices. This helped make records for long‑term conditions clearer and more consistent. It also improved recall systems and made planning services more reliable.

Impact:

  • Staff felt more confident using the clearer templates.
  • Use of non‑standard codes was reduced.
  • Better recall lists meant fewer duplicate appointments.