Introduction of the remote pharmacist role in NHS Shetland: October 2025

Posted on:


Document Type

Improvement support

Primary care

Summary

NHS Shetland created a remote pharmacist role so people in very rural areas could still access regular pharmacy support. This made it easier for patients to get continued support and also helped with recruiting staff.

Impact:

  • Offering a mix of home and on‑site work brought in more applicants.
  • Patients said they had better continuity and more time to talk about their medicines.
  • Remote working cut travel time and freed up more time for clinicians.