Case study: Taking a holistic approach to improve understanding and support for patients experiencing stress and distress: July 2026
Document Type
Case study
Dementia
Improvement support
Summary
Our Reducing Stress and Distress Improvement Programme develops resources to identify and implement improvement ideas. These ideas enhance identification and person-centred care for patients living with dementia.
A structured, holistic approach to understanding the causes of stress and distress has enabled Ward C4 at Dumfries & Galloway Royal Infirmary to significantly reduce stress and distress and embed sustainable person-centred approaches. The ward has seen a marked reduction in psychoactive medication administered when required (PRN) and positive feedback from patients and unpaid carers.
This case study details how they worked with our programme to improve the care of patients living with dementia.
If you would like a copy of the CEASE checklist created by Ward C4 at Dumfries & Galloway Royal Infirmary please email us at: his.focusondementia@nhs.scot