Information about how we perform as an organisation, and how well we deliver our functions and services.
Key performance indicators
Key performance indicators are set out in our Corporate Plan and Local Delivery Plan. Performance against them is reported in our Annual Reports.
Annual performance reporting
We routinely publishes information on our Annual Review, Annual Accounts and Annual reports on our website.
Complaints and feedback
Information on how to provide feedback, comments or complaints on our services is on our website.
- We publish our Annual complaints statistics reports on our website.
- The Scottish Public Service Ombudsman (SPSO) sends health boards an annual letter sumarising complaints received and outcomes.