Reducing long waits sprint NHS Lanarkshire Gastroenterology Dietetics: August 2026
Posted on:
Document Type
Case study
Improvement support
Summary
NHS Lanarkshire’s Gastroenterology Dietetics team worked with Healthcare Improvement Scotland to look at delays in their referral pathway.
By introducing a structured vetting rota and testing changes to patient opt-in processes, they:
- reduced unnecessary delays
- improved predictability, and
- created a more sustainable way of managing referrals.