Exploring Patient Experiences in Primary Care Webinar: August 2025
Date
August 2025
Location
Online via Teams
Details
Join Dr Peter Cawston and guest speakers as they share real stories from primary care. They talk about how patient experiences shape the Primary Care Phased Investment Programme (PCPIP).
In this session, you will hear practical examples and key lessons learned so far. You will also see how the Care Experience Improvement Model (CEIM) helps make meaningful change in the patient journey.
Watch the full webinar below.
Webinar
Speakers
Dr Peter Cawston
Health inequalities advisor, clinical faculty, HIS Primary Care Improvement Portfolio
Dr Marianne McCallum
GP Faculty, Healthcare Improvement Scotland
Kieron McIlveen
Implementation and Improvement Facilitator, Healthcare Improvement Scotland
Alice Maguire
PCIP Project Manager, NHS Borders
Stacy McGrath
Primary Care Educator, CTAC NHS Ayrshire & Arran