Several tools have been selected to support the Scottish Approach to Change, with up to three recommended for each section as a starting point. A wider range of tools, guidance, templates, and frameworks is available in our tools and resources library.
Access our tools and resources library
Step of change: Identify
Strategic gap analysis
A tool that helps you find what is missing. It looks at where you are now and where you want to be.
Three horizons
A tool that helps build a long-term vision for a system and the steps required to get there.
Comment cards
An overview of an approach that helps service users to write down and post their thoughts and feedback.
Step of change: Understand
Journey mapping
A visualisation tool that helps you understand users’ needs, emotions, challenges and opportunities.
Mapping your system
A tool that helps to give you an overview of a system and how the parts interrelate to form the whole.
Last 10 patients
A tool to help you identify variation in journey times using patient information (available on TURAS Learn).
Step of change: Develop and design
Driver diagrams
A tool that helps to show you the plan for reaching an improvement goal (available on TURAS Learn).
Options appraisal
A guide that helps you make decisions. It takes people through each stage of a proposed process.
How might we statements
A tool that helps turn insights into opportunities for design and explore solutions.
Step of change: Prototype and test
Plan, do, study, act (PDSA)
A tool that helps to test an idea by trialing a change and assessing its impact (available on TURAS Learn).
Lessons learned logs
A tool that helps capture knowledge about what has worked well and what could have gone differently.
Idea generation
A process that helps explore and test solutions, and find out what works best before deciding.
Step of change: Review for implementation
After action review
A process used by teams to reflect on what happened, why it happened, and how to improve for the future.
6 Hats
A technique that helps improve decision-making by considering multiple perspectives (available through the de Bono Group).
Step of change: Define and implement
Implementation checklist
A checklist to help plan implementation (available on TURAS Learn).
Measurement plan
A tool that helps define the measures proposed for a project (available on TURAS Learn).
Ethical commissioning
A process to bring together public, third and independent sectors to work in partnership.
Step of change: Embed and sustain
Action learning sets
A tool that helps tackle real problems or issues, through reflecting and learning with people, from their experience and from each other (available on TURAS Learn).
Knowledge mobilisation
A knowledge mobilisation toolkit to help share knowledge in an organisation (available through NHS England).
Communities of practice
A tool which demonstrates how a group of individuals who share a common interest or profession engage in community learning (available on TURAS Learn).
Step of change: Review for spread
Spread plan – five questions
A tool which takes you through five questions to help you spread improvement (available on TURAS Learn).
Readiness for spread
A tool that helps show you if a project aligns with the scale-up model (available on TURAS Learn).
Communications toolkit
A toolkit to increase your understanding and use of communications to plan better, implement and spread your work (available through the Health Foundation).
Enabler: Clear vision and purpose
Three horizons
A tool that helps to build a long-term vision for a system and the steps required to get there.
Enabler: Process rigour
Measurement plan
A tool that helps outline the details of what a measure should include (available on TURAS Learn).
Commissioning
A process that helps bring together public, third and independent sectors to work in partnership to deliver support.
Project charter
A tool that helps define the roles and responsibilities and outline the objectives and goals of the project (available on TURAS Learn).
Enabler: Leadership and culture
Find out more about leadership and culture in education and training.
Kahler’s drivers
A tool that helps understand individuals’ behaviour and build meaningful relationships (available on TURAS Learn).
Leadership success profile
A resource outlining leadership traits for inclusive cultures and diverse leaders (available through Leading to Change).
Enabler: People-led
What matters to you?
A resource that will help start meaningful conversations (available through the Beryl Institute).
Journey map
A tool that helps you understand, record, and share the experience of a person using your service.
Getting it right for everyone
A toolkit that is a guide that shows you how to embed the principles into practice (available through the Scottish Government).