Archives: Services

Priory Ayr Clinic

Service overview

Service type: Hospital

Registration status: Registered

Based in Ayr, Priory Ayr Clinic is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Colin Adams
Dalmellington Road
Ayr
KA6 6PG

Non-urgent advice: Service provider

The service provider is The Priory Group Limited
7th Floor  
3 Shortlands 
London 
United Kingdom 
W6 8DA 

Conditions of registration

  1. The provider will operate an independent psychiatric hospital.
  2. The service will operate 24hrs Monday to Sunday.
  3. The provider must only allow mental health care in low secure accommodation with rehabilitation facilities.
  4. The provider must not allow more than 57 in-patient places. A maximum of 36 in-patient places at Dalmellington Road, KA6 6PG a maximum of 8 in-patient places at 31 Prestwick Road, KA8 8LE and a maximum of 13 patients at 15-17 Station Road Mauchline KA5 5ES.
  5. The provider must not allow any ionising radiation exposures to be carried out.
  6. The provider must not allow the prescribing of cannabis-based medicinal products.
  7. The provider will treat service users aged 18 or over. Named service users between 16 years – 18 years may be seen or treated on an individual basis after prior agreement with Healthcare Improvement Scotland and other relevant healthcare services.
  8. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.
  9. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.
  10. The provider must ensure a registered medical officer supported by an on-call consultant psychiatrist is present in the service at all times.
  11. The provider must not allow service users to consume alcohol while in receipt of health care.

Inspection reports

Report published: 14 July 2025
Inspection date: 13-14 May 2025
Inspection type: Unannounced

Previous inspection reports

Priory Ayr Clinic – independent healthcare inspection report: July 2023

Priory Ayr Clinic – independent healthcare inspection report: January 2022

PiC Ayr Clinic – independent healthcare inspection report: October 2018

PiC Ayr Clinic – independent healthcare inspection report: November 2016

PiC Ayr Clinic – independent healthcare inspection report: March 2015

PiC Ayr Clinic – independent healthcare inspection report: May 2014

PiC Ayr Clinic – independent healthcare inspection report: October 2013

PiC Ayr Clinic – independent healthcare inspection report: May 2012

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

Complaints

Information about upheld complaints received for this service in the last 12 months are shown below.

Complaint summary report for Priory Ayr Clinic – 5 December 2025

Complaint summary Published: 5 December 2025

For further information about complaints, please email his.ihcregulation@nhs.scot

Cygnet Wallace Hospital

Service overview

Service type: Hospital

Registration status: Registered

Based in Dundee, Cygnet Wallace Hospital is an independent hospital.  

Further information about the hospital and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Kerry-Anne Johnstone
119 Americanmuir Road
Dundee
DD3 9AG

Non-urgent advice: Service provider

The service provider is Cygnet (OE) Limited.
Cygnet (OE) Limited 
18 Kings Hill Avenue 
Kings Hill 
West Malling 
England 
ME19 4AE 

Conditions of registration

  1. . The provider will operate an independent psychiatric hospital.
  2. The service will operate 24hrs Monday to Sunday.
  3. The provider must only allow health care for the treatment of learning disabilities and
    associated mental illness.
  4. The provider must not allow more than 18 in-patient places.
  5. The provider must not allow out-patient clinics on a day case basis.
  6. The provider must not allow any laser or intense pulsed light treatments or procedures
    to be carried out.
  7. The provider must not allow any ionising radiation exposures to be carried out.
  8. The provider must not allow the prescribing of cannabis-based medicinal products.
  9. The provider will treat service users aged from 18-65 years.
  10. The provider must ensure that staff possess the appropriate skills, knowledge and
    experience and that they are provided in sufficient numbers to ensure the safety and
    welfare of patients, the public and wider workforce.
  11. The provider must ensure that staff requiring to be registered by a professional
    regulating body are actively registered.
  12. The provider must ensure a registered medical officer supported by an on-call
    consultant psychiatrist is available at all times.

Inspection reports

Report published: 30 July 2026
Inspection date: 06-07 May 2026
Inspection type: Unannounced

Previous inspection reports

  • Cygnet Wallace Hospital – independent healthcare inspection report: April 2024
  • Cygnet Wallace Hospital – independent healthcare inspection report: May 2022
  • Cygnet Wallace Hospital – independent healthcare inspection report: October 2020
  • Cygnet Wallace Hospital – independent healthcare inspection report: August 2019

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

Marie Curie Hospice – Edinburgh

Service overview

Service type: Hospice

Registration status: Registered

Based in Edinburgh, Marie Curie Hospice – Edinburgh is an independent hospice.  

Further information about the hospice and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below. 

Non-urgent advice: Service details

Main point of contact: Eileen McGinley
45 Frogston Road West
Edinburgh
EH10 7DR

Non-urgent advice: Service provider

The service provider is Marie Curie
8th Floor, One Embassy Gardens
8 Viaduct Gardens
London
England
SW11 7BW

Conditions of registration

  1. The provider will operate an independent hospital (hospice). 
  2. The service will operate 24hrs Monday to Sunday. 
  3. The provider must only allow specialist palliative care on both an in-patient and domiciliary care basis. 
  4. The provider must not allow more than 19 in-patient places. 
  5. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics). 
  6. The provider must not allow any ionising radiation exposures to be carried out.  
  7. The provider must not allow any treatments or procedures to be carried out using any form of deep sedation or general anaesthesia. 
  8. The provider must only treat service users aged 16 or over. 
  9. The provider must ensure that patients under the age of 16 are not assessed or treated on the premises. 
  10. The provider must only consult and examine patients between from the age of 16 years on an out-patient basis. 
  11. All children must be accompanied by a parent or guardian. 
  12. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce. 
  13. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered. 
  14. The provider must ensure a registered medical officer that specialises in palliative care is available on call at all times. 
  15. The provider must only treat patients individually, group treatments are not permitted. .

Inspection reports

Report published: 22 January 2024
Inspection date: 14-15 November 2023
Inspection type: Unannounced

Previous inspection reports

  • Marie Curie Hospice – Edinburgh – independent healthcare inspection report: June 2021
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: July 2017
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: September 2015
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: January 2014
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: September 2014
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: July 2013
  • Letter to Marie Curie Hospice Edinburgh
  • Marie Curie Hospice Edinburgh – independent healthcare inspection report: September 2012

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

ADHD Direct Ltd

Service overview

Service type: Independent clinic

Registration status: Registered

Based in Glasgow, ADHD Direct Ltd is an independent clinic.  

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Gordon Brown
Craighall Business Park 
Level 1 
8 Eagle Street 
Port Dundas 
Glasgow 
G4 9XA 

Non-urgent advice: Service provider

The service provider is ADHD Direct Ltd.
Craighall Business Park 
Level 1 
8 Eagle Street 
Port Dundas 
Glasgow 
G4 9XA 

Conditions of registration

  1. The provider will operate an independent clinic. 
  1. The service must only operate between the hours of 0700 and 2100 Monday to Sunday, except for the provision of emergency care. 
  1. The provider must only allow mental health care for the assessment and treatment of ADHD and autism. 
  1. The provider must not allow more than 20 day-case places. 
  1. The provider must not allow any laser or intense pulsed light treatments or procedures to be carried out. 
  1. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics). 
  1. The provider must not allow any ionising radiation exposures to be carried out. 
  1. The provider must not allow the prescribing of cannabis-based medicinal products. 
  1. The provider must only treat service users from 5 years for medically diagnosed conditions. 
  1. The provider must ensure that patients under the age of 5 years are not assessed or treated on the premises. 
  1. All children must be accompanied by a parent or guardian. 
  1. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce. 
  1. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered 
  1. The provider must not allow service users to consume alcohol while in receipt of health care. 
  1. The provider must not allow animals or pets in the area where the treatments are provided, except for service animals. 

Inspection reports

Report published: 25 August 2025
Inspection date: 10 June 2025
Inspection type: Announced

Previous inspection reports

  • ADHD Direct Ltd – independent healthcare inspection report: August 2023
  • ADHD Direct Ltd – independent healthcare inspection report: January 2023
  • ADHD Direct Ltd – independent healthcare inspection report: February 2020

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

Beauty Health Aesthetics

Service overview

Service type: Independent clinic

Registration status: Registered

Based in Stirling, Beauty Health Aesthetics is an independent clinic.  

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Julia Ogilvie
149 Bannockburn Road
Stirling
FK7 0EP

Non-urgent advice: Service provider

The service provider is Beauty Health Aesthetics Ltd.
14 Newlands Road
Bannockburn
Stirling
FK7 8NN

Conditions of registration

  1. The provider will operate an independent clinic.
  2. The service must only operate between the hours of 07.00 and 21.00 Monday to Sunday, except for the provision of emergency care.
  3. The provider must only allow non-surgical treatments, namely [facial and body aesthetic treatments] and [laser and IPL treatments].
  4. The service must not allow the provision of dental treatments (including dental hygiene treatments, tooth whitening, dental implants or orthodontics).
  5. The provider must not allow any ionising radiation exposures to be carried out.
  6. The provider must not allow the prescribing of controlled drugs.
  7. The provider must not allow the prescribing of cannabis-based medicinal products.
  8. The provider must now allow any treatments or procedures to be carried out using any form of sedation or general anaesthesia.
  9. The provider must only treat service users aged 14 yrs or over.
  10. The provider must not allow facial or body aesthetic treatments to be provided to children under the age of 18.
  11. The provider must not allow children under the age of 18 to be present during any consultations or procedures (unless they are the service user).
  12. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.
  13. The provider must ensure that staff requiring to be registered by a professional body are actively registered.
  14. The provider must only treat patients individually; group treatments are not permitted.
  15. The provider must not allow service users to consume alcohol while in receipt of health care.
  16. The provider must not allow animals or pets in the area where the treatments are provided, except for service animals.
  17.  The service will only provide treatments to individuals aged 14-18 for medically diagnosed conditions.

Inspection reports

Report published: 20 September 2024
Inspection date: 09 July 2024
Inspection type: Announced

Previous inspection reports

  • Beauty Health Aesthetics – independent healthcare inspection report: December 2019

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot

The Medart Aesthetica by Dr. Coates Limited

Service overview

Service type: Independent clinic

Registration status: Registered

Based in Melrose, The Medart Aesthetica by Dr. Coates Limited is an independent clinic.  

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Oksana Coates
The Knoll
1 Big Well Wynd
Newstead
Melrose
TD6 9ED

Non-urgent advice: Service provider

The service provider is The Medart Aesthetica by Dr. Coates Limited.
The Knoll
1 Big Well Wynd
Newstead
Melrose
TD6 9ED

Conditions of registration

1. The provider will operate an independent clinic.

2. The service must only operate between the hours of 07:00 and 21:00 Monday to Sunday, except for the provision of emergency care.

3. The provider must only allow non-surgical treatments, namely facial and body aesthetic treatments.

4. The provider must not allow any laser or intense pulsed light treatments or procedures to be carried out.

5. The provider must not allow the provision of dental treatments (including dental hygiene treatments, dental implants, tooth whitening and orthodontics).

6. The provider must not allow any ionising radiation exposures to be carried out.

7. The provider must not allow the prescribing of controlled drugs.

8. The provider must not allow the prescribing of cannabis-based medicinal products.

9. The provider must not allow any treatments or procedures to be carried out using any form of sedation or general anaesthesia.

10. The provider must only treat service users aged 18 or over.

11. The provider must not allow children under the age of 18 to be present during any consultations, treatments or procedures (unless they are the service user)

12. The provider must ensure that staff possess the appropriate skills, knowledge and experience and that they are provided in sufficient numbers to ensure the safety and welfare of patients, the public and wider workforce.

13. The provider must ensure that staff requiring to be registered by a professional regulating body are actively registered.

14. The provider must only treat patients individually, group treatments are not permitted.

15. The provider must not allow service users to consume alcohol while in receipt of health care.

16. The provider must not allow animals or pets in the area where the treatments are provided, except for service animals.

Inspection reports

Report published: N/A
Inspection date: N/A
Inspection type: N/A

Sally Cullen Aesthetics

Service overview

Service type: Independent clinic

Registration status: Registered

Based in Glasgow, Sally Cullen Aesthetics is an independent clinic.

Further information about the clinic and the services it provides can be found by contacting the service.

Information about the conditions of registration and inspection reports is below.

Non-urgent advice: Service details

Main point of contact: Sally Cullen
6/2 41 St Vincent Street
Glasgow
G1 2ER

Non-urgent advice: Service provider

The service provider is Sally Cullen
6/2 41 St Vincent Street
Glasgow
G1 2ER

Conditions of registration

  1. The service will only operate between the hours of 07:00 and 21:00 Monday to Sunday
  2. The service will only treat service users aged 18 or over.
  3. The service shall ensure that staff possessing the appropriate skills, training and experience are provided in sufficient numbers to ensure the safety and welfare of all service users.
  4. The service will only provide non-surgical treatments.
  5. No Intense Pulse Light (IPL) treatments or procedures will be carried out.
  6. No laser treatments or procedures will be carried out.
  7. Service users must be treated individually. Group treatments are not permitted.
  8. The provider must not allow service users to consume alcohol while in receipt of health care.
  9. No animals or pets are permitted in the area where the service is provided, with the exception of service animals.

Inspection reports

Report published: 29 September 2021
Inspection date: 04 August 2021
Inspection type: Announced

Previous inspection reports

  • Sally Cullen Aesthetics – independent healthcare inspection report: September 2019 (PDF, 1016K)

If you would like a copy of a previous inspection report, please email his.ihcregulation@nhs.scot