University Hospital Monklands – safe delivery of care inspection report: March 2022
Document Type
Inspection reports
NHS hospitals and services
Summary
We carried out an unannounced inspection to University Hospital Monklands on Tuesday 18 and Wednesday 19 January 2022 using our safe delivery of care inspection methodology.
Inspectors returned to University Hospital Monklands on Tuesday 1 February 2022 to follow up on an area of concern identified during the earlier inspection.
During our inspection, we:
- inspected the ward and hospital environment
- observed staff practice and interactions with patients
- spoke with ward staff
- spoke with patients during our inspection
- accessed patients’ health records, monitoring reports, policies and procedures
Our findings
This inspection resulted in four areas of good practice and seven requirements.
“At the time of inspection, University Hospital Monklands met the criteria for ‘black status’, Scottish Government’s highest level risk assessment. During our inspection, we observed that although there were staffing challenges, the staff responded positively to deliver effective patient care, and most patients described a good experience of care.
“In order to prioritise the requirements from this inspection, an action plan has been developed by NHS Lanarkshire.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland