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Kingsway Care Centre – infection prevention and control in mental health services inspection report: April 2024

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Document Type

Inspection reports

NHS hospitals and services

Summary

We carried out an unannounced inspection to Kingsway Care Centre, NHS Tayside on Tuesday 16 January 2024.

During our inspection, we:

  • inspected the ward and hospital environments
  • observed staff practice and interactions with patients, such as during patient mealtimes
  • spoke with patients and ward staff (where appropriate)
  • accessed patients’ health records, monitoring reports, policies and procedures.

Our findings

This inspection resulted in three areas of good practice and four requirements.

“During our inspection staff showed good knowledge of infection prevention and control. Patients were happy with their care and the cleanliness of the environment and personal protective equipment was available and in use throughout. The wards appeared visibly clean however, in some wards, areas of the environment were not well maintained and there was some damage to woodwork, walls and ceilings.”

Donna Maclean, Chief Inspector, Healthcare Improvement Scotland