Frailty Directed Enhanced Service (DES) and Continuity of Care: September 2026
Date
23 and 29 September 2026
Time
12.45pm to 2pm
Location
Online via Teams
Summary
On Wednesday 23 and Tuesday 29 September 2026, the Scottish Government, the Royal College of General Practitioners Scotland and Healthcare Improvement Scotland hosted an online webinar on the Frailty Directed Enhanced Service (DES) and continuity of care.
The webinar was aimed at Frailty Leads from GP practices across Scotland, as well as members of the multidisciplinary team with an interest in frailty and improving care for older people.
The webinar highlighted the requirements of the Frailty DES and explored the importance of continuity of care in supporting people living with frailty. It also shared evidence-based approaches for assessing and managing frailty within general practice and participants were introduced to the modified SLICC measurement tool and dashboard and learned about the resources and support available to help implement effective, person-centred frailty care within practice teams.
Presentation slides are available on request by contacting his.frailty@nhs.scot
Catch up on the webinar, you can watch the recording below.
Resources
Understand your practice data
- Public Health Scotland – Health & Care Experience Survey 2024
- Public Health Scotland – General practice list sizes and demographics
- Albasoft in-hours dashboard
Useful links
- NHS Scotland – Publications
- RCGP Continuity of Care Toolkit
- RCGP Scotland: Implementing relational continuity of care report
- Deep end report (42) Continuity of Care for those who need it the most (2024)
- Scottish Government – Scottish General Practice Access Principles
- Healthcare Improvement Scotland – considering continuity of care in primary care webinar
- Healthcare Improvement Scotland – continuity webinar learning summary
- Frailty DES and Continuity of Care – GP In Hours Activity
- For any questions about the dashboard, go to NSS.GPactivity@nhs.scot
Speakers
Dr Chris Provan
Chair of Royal College of General Practitioners
Dr Stuart Reary
General Practitioner / Senior Medical Advisor on General Practice Policy / Scottish Government representative
Dr Carey Lunan
Senior Medical Advisor on Health Inequalities / GP Chair of Scottish Deep End Project / Honorary Senior Clinical Lecturer Edinburgh University
Dr Paul Baughan
General Practitioner Dollar Health Centre and Clinical Lead for General Practice, Healthcare Improvement Scotland
Dr Keith Moffat
Primary Care Informatics Lead and Medical Advisor – PSD Scotland