Diving into the “Understand” Step – Scottish Approach to Change Webinar

Date
18 August 2026

Time
10:00am – 12:00pm

Location
Online via Teams

Details

Diving into the “Understand” Step 

On 18th August 2026, our team leading the Scottish Approach to Change hosted a Learning Community webinar exploring ways to support the “Understand” step of change.

This webinar has marked the start of a series, looking at the practical tools and approaches you can use during each step of change.  

A recording of the webinar will be available soon.

If you are not yet a member of the learning community and would like to join, please register here.

For more information, please contact his.satc@nhs.scot.

Catch up on the webinar

If you missed webinar, watch the full recording below:

If you missed the webinar, you can catch up on the individual recordings of each presentation.

Introducing the “Understand” step

Engagement – Building understanding with people

Journey mapping

Understanding your processes

Understanding your system

Bringing together the “Understand” step

Resources

Speakers