Borders General Hospital – safe delivery of care inspection report: February 2023
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Document Type
Inspection reports
NHS hospitals and services
Summary
We carried out an unannounced inspection to Borders General Hospital, NHS Borders on Tuesday 22 and Wednesday 23 November 2022 using our safe delivery of care inspection methodology.
During our inspection, we:
- inspected the ward and hospital environment observed staff practice and interactions with patients, such as during patient mealtimes spoke with patients, visitors and ward staff
- accessed patients’ health records, monitoring reports, policies and procedures.
Our findings
This inspection resulted in six areas of good practice and five requirements.
“Although there were challenges, staff responded positively, delivering effective patient care. We also saw patients treated with dignity and respect, and teams working collaboratively to meet patient needs.”
Donna Maclean, Chief Inspector, Healthcare Improvement Scotland