Why a people-led approach to the planning and delivery of safe care is important
When people, families and carers are equal partners in planning and delivering care they can make decisions that will best support the person receiving care. This not only improves relationships, but can result in a better experience, improved care and outcomes for people.
You can view the driver diagram for a people-led approach to the planning and delivery of safe care on our website.
People and professionals are equal partners in shared decision making
Essentials of Safe Care secondary driver for a people-led approach: People and professionals are equal partners in shared decision making
Care and support is shaped to meet the needs of people
Essentials of Safe Care secondary driver for a people-led approach: Care and support is shaped to meet the needs of people
People, families, carers, and staff are systematically listened to, and concerns are acted upon
Essentials of Safe Care secondary driver for a people-lead approach: People, families, carers, and staff are systematically listened to, and concerns are acted upon