This is a secondary driver for the Essentials of Safe Care “Effective and inclusive communication”
Change ideas
- Practitioner: Structured communication tool, for example SBARD
- Team: Regular opportunities to pause, prioritise and adapt, for example unit safety huddle or safety pause
- Organisation: Enable joint problem solving across teams and boundaries
Tools and resources
- Agency for Healthcare Research and Quality (AHRQ), Teams STEPPS. [Online] [2025 Sept 29].
- Health Innovation Wessex, Safety Communications (including SBARD). [Online] [2025 Sept 29].
- Institute for Healthcare Advancement, Always use Teach-back! [Online] [2025 Oct 6].
- Royal College of Obstetricians & Gynaecologists, Teach or Treat. [Online] [2025 Oct 6].
Evidence and further reading
- TED Talks. Amy Edmondson: How to turn a group of strangers into a team 2017 [Online].