The eight steps of change provide a practical structured approach to achieving successful change.
For each step, you’ll find:
- why each step is important
- key considerations for teams and services
- how to complete each step effectively
- tools and techniques to support delivery
It will also highlight how project management principles can strengthen your approach and ensure change is delivered safely and sustainably.
Understand
Understanding the challenge or opportunity you have found is key. It helps you choose the best option for change and guides your approach to making it happen
Develop and design
Developing and designing your options and collaborating with others to develop better solutions
Prototype and test
Prototyping and testing what works and what does not work, allowing you to continue improving and refining your change
Review for implementation
Reviewing for implementation to reflect on where you are and deciding how you want to continue
Define and implement
Define and implement how you will support teams in enacting that change as part of business as usual
Review for spread
Reviewing which ideas to spread, why or why not, and what might be required to do this
