Framework

The Scottish Approach to Change includes eight steps and five enablers. Together, they create strong support for successful and lasting change.

the diagram shows the Scottish Approach to Change in a circular layout. At the centre, three overlapping blue circles represent "Planning for Quality," "Maintaining Quality," and "Improving Quality." A smaller circle in the centre is labelled "Learning System." Surrounding these circles is a purple ring divided into four sections labelled: "Clear Vision and Purpose" (top), "People-Led" (left), "Leadership and Culture" (bottom), and "Process Flow" (right). The diagram also includes a circular process with the following steps: "Understand," "Develop and Design," "Prototype and Test," "Review for Implementation," "Define and Implement," "Embed and Sustain," "Review for Spread," and "Identify," which loops back to "Understand." The entire diagram is encircled by an outermost ring labelled "Quality Assurance."

The image shows the Scottish Approach to Change framework. The enablers of quality and change are clear vision and purpose, process rigour, people-led, leadership and culture, and learning system. The blue circular layout at the centre and the outer purple ring represent quality management systems. The outer boxes are the steps of change.

Select the menu below to read more about each section of the framework.

Enablers of quality and change

Enablers of quality and change

The five key enablers are essential for successful change
Steps of change

Steps of change

The eight steps of change guide you through the full change cycle
Quality Management System (QMS)

Quality Management System (QMS)

A Quality Management System framework supports the delivery of high-quality care in health and social care organisations