Enablers of quality and change

The five enablers of quality and change create the conditions that support successful and sustainable improvement by aligning people, processes, and leadership around a shared purpose.

Evidence shows that without these enablers, change can:

  • face more systemic challenges and organisational barriers 
  • struggle to gain support and make progress
  • be more challenging to sustain over time 

Successful change relies on having five enablers in place.

Clear vision and purpose

Clear vision and purpose

Define a clear vision and purpose that drives your change, outlining what you are trying to do and how you will get there
Process rigour

Process rigour

Outline a rigorous approach in how you undertake change systematically across your organisation
Leadership and culture

Leadership and culture

Create the conditions for change to thrive through setting the right culture and leadership
People-led

People-led

Take a people-led approach by inviting people to design and deliver change together
Learning system

Learning system

Embed a learning culture to support your change programme sustainably

Practical support

Tools and resources
Find tools and resources to support your change
Case studies and insights
Find examples of the Scottish Approach to Change in action 
Education and training
Find education and training materials to support your change