Scottish Approach to Change

Scottish Approach to Change

It brings together different change methods into a single approach and translates theory into a practical tool. Importantly, it uses simple accessible language. This helps people achieve high quality change.

The Scottish Approach to Change brings together different evidence-based methods and tools for managing quality and change. It can be used as:

• a framework for managing quality and change at an organisational level

• a practical approach to delivering discreet change projects at any level

Framework

Framework

The framework includes eight steps and five enablers. Together, they support effective and lasting change
Enablers of quality and change

Enablers of quality and change

The five key enablers are essential for successful change
Steps of change

Steps of change

The eight steps of change guide you through the full change cycle
Using the Scottish Approach to Change

Using the Scottish Approach to Change

The Scottish Approach to Change is based on our experience and learning from supporting the health and social care system to deliver change

Practical support

Tools and resources
Find tools and resources to support your change
Case studies and insights
Find examples of the Scottish Approach to Change in action 
Education and training
Find education and training materials to support your change

How we developed the approach

The Scottish Approach to Change has been developed collaboratively drawing from: 

  • national and territorial health, care and public sector organisations, and international improvement leaders
  • evidence and reflective learning from our wide range of pathfinders and improvement programmes
  • extensive literature on change

How to get involved

The Scottish Approach to Change will continue to be built and refined as we learn. If you would like to feed into its ongoing development, please contact his.satc@nhs.scot, or you can provide feedback.