Quality assurance checklist
We have created a check list to provide quality assurance for a tool run. This will help you prepare and run a workload tool. It covers areas for action or consideration including:
- training in tool use
- communications around tool runs
- data entry
- quality checks
The Common Staffing Method (CSM)
Under the Health and Care (Staffing) (Scotland) Act 2019, NHS Scotland services must be appropriately staffed.
NHS Scotland services with a specialty specific tool have a duty under the act to use the Common Staffing Method (CSM). It informs safe and effective staffing. It also helps clinical leaders understand and evidence:
- staffing levels
- quality of care for their service
This consistent approach pulls together information from various sources including:
- staffing tools
- local context
- quality outcomes
- risk management
Reporting
Once the tool run is complete, the report is run through BOXI (Business Objects System).
BOXI reports contain tables and/or charts which provide a visual summary of the tool run data. These can be easily viewed, printed off and shared with colleagues.
This report information can include:
- current funded staffing establishment
- staffing level tool recommended staffing levels (where applicable)
- professional judgement staffing levels
- specialty specific workload information
- quality tool scoring (where applicable)
The information from the BOXI report is required to apply the Common Staffing Method. These reports should aid workforce planning, service provision and redesign.
Resources to support you
| Resource | Source | What it is and what it’s for |
|---|---|---|
| Resource Quality assurance checklist (PDF, 430K) | Source Healthcare Improvement Scotland | What it is and what it’s for Checklist to provide quality assurance for tool runs |
| Resource | Source Healthcare Improvement Scotland | What it is and what it’s for Video guide to preparing for a tool run using the quality assurance checklist |
| Resource | Source Healthcare Improvement Scotland | What it is and what it’s for Video guide for quality assurance during a tool run using the quality assurance checklist |
| Resource | Source Healthcare Improvement Scotland | What it is and what it’s for Video guide for quality assurance after a tool run using the quality assurance checklist |
| Resource | Source Healthcare Improvement Scotland | What it is and what it’s for A quick guide to using the common staffing method |
| Resource | Source Healthcare Improvement Scotland | What it is and what it’s for This video on accessing reports is generic and applicable to running all tool reports. Watch this prior to watching the specific report video applicable to you. Reports are found under the ‘workload tools’ menu in Business Objects Universe (BOXI). |