Excellence in Care (EiC) is a national programme. It supports health boards, services, and teams to deliver high-quality, safe, and person-centred care.
The programme brings together assurance and improvement. It does this by:
- helping services understand what good care looks like
- assessing how they are doing
- taking action where needed
EiC also aims to enable and empower clinical teams and leaders to create the conditions for excellence. It supports a culture where people feel confident in their own areas to:
- use their judgement
- learn
- lead improvement
The Excellence in Care resources support a wide range of professions and healthcare settings.
Excellence in Care framework and strategy
The framework supports staff as they work to deliver high quality, person centred care
Leading Excellence in Care
An education and development framework for all nursing, midwifery and allied health professionals (NMAHP) leaders on the NHS Scotland TURAS learning site
Quality of care review guidance
Providing a ‘Once for Scotland’ approach to quality of care reviews and care assurance visits
Patient Reported Experience Measure (PREM) survey tool testing
Find out how we are testing this new relational survey tool
CAIR dashboard
Provides data on the quality of care delivered by nursing and midwifery professionals in Scotland. Request access to on the Public Health Scotland (PHS) website
How we can help
Find out how to get support from the Excellence in Care team
Key resources
Resources to support NHS Scotland staff deliver high quality, person centred care for all